Zephyr Claims — Terms & Conditions of Service

📌 What You're Agreeing To:

Zephyr Claims will be provided with your personal details and relevant dispensing history so they can invoice your insurer on behalf of the pharmacy.
An account will be created in your name, and the pharmacy will direct invoices to your insurer for payment.
You agree to only request medications or products that are directly related to your insurance claim.
If your insurer refuses payment for any reason, you understand that you will be personally responsible for paying the outstanding amount within 14 days.
You acknowledge that these medications are not free and remain your responsibility if not reimbursed by your insurer.
You authorise Zephyr Claims to contact you if needed, to assist with claim-related follow-up or payment recovery from your insurer.

All details are handled confidentially and securely, in accordance with the Privacy Act 1988.
Your data will only be used for the purpose of managing your claim and obtaining reimbursement from your insurer.